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Contact & Shipping Info

Please contact us with any concerns or feedback.  For more information, please visit our main site.

 

Dynex Technologies, Inc.
14340 Sullyfield Circle 
Chantilly, VA 20151-1621 USA

 

Phone: 703.631.7800

Fax: 703.803.1441

Toll-free: 800.288.2354 (in the U.S.)

 

E-mail: customerservice@dynextechnologies.com



Shipping

Please note that the Dynex Technologies eStore can currently only ship to US addresses.  To purchase Dynex Certified Consumables from other countries, or to inquire about Dynex automated systems, please contact us directly or click here to find a Dynex distributor in your region.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose (FedEx or UPS), shipping date estimates may appear on the shipping quotes page.  If the actual shipping rate is higher than your quoted estimate, Dynex will contact you to receive authorization for the additional charge.  If the actual shipping rate is lower than your quoted estimate, Dynex will automatically reduce the charge, which will be reflected on your final receipt.

Please also note that the shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

All consumable sales are final, unless an incorrect or defective item was shipped.  Please contact Dynex if there are any issues with your order.